SAP Hybris – Commerce, Marketing, Sales, Service, and Revenue with SAP

Cover of SAP Hybris

SAP Hybris – Commerce, Marketing, Sales, Service, and Revenue with SAP

written by Sanjjeev K. Singh, Sven Feurer, Marcus Ruebsam
Looking to get the big picture on SAP Hybris? Want to learn what’s available—on premise and in the cloud—and how it fits into your CRM landscape? With this guide, you’ll begin by understanding the functionality of the five main SAP Hybris solutions: sales, service, commerce, marketing, and revenue. Then explore reporting and mobility options and see how each product integrates with existing SAP solutions. Connect better with your customers!
  • Explore the SAP Hybris solutions for commerce, marketing, sales, service, and revenue
  • Learn how you can extend standard functionality with microservices and SAP Hybris as a Service
  • Take the first steps toward implementing SAP Hybris

In this book, you’ll learn about:

  1. Sales and Service

    Discover SAP Hybris Sales Cloud functionality, from lead creation to opportunity management, and SAP Hybris Service Cloud functionality, from ticketing to resource scheduling.

  2. Commerce and Revenue

    Explore B2B and B2C commerce with SAP Hybris Commerce and understand its product content management functionality. See what SAP Hybris Billing offers for subscription order management, usage metering, and partner revenue sharing—and explore the new SAP Hybris Revenue Cloud.

  3. Marketing

    Understand the functionality of SAP Hybris Marketing Cloud including consumer and customer profiling, campaign management, and analytics.

Highlights include:

  • SAP Hybris Sales Cloud
  • SAP Hybris Service Cloud
  • SAP Hybris Cloud for Customer
  • SAP Hybris Commerce
  • SAP Hybris Marketing Cloud
  • SAP Hybris Revenue Cloud
  • SAP Hybris Billing
  • SAP Hybris as a Service
  • Implementation plan

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